FAQ

How do I make payment?

You can make payments via PayFast, EFT, PayJustNow, and PayPal (for international customers or customers paying with a currency other than Rands).

What does limited edition mean?

Some of the pieces in our range are made in a limited run, and thus, there is limited stock available. These select garments will be highlighted with a ‘limited edition’ tag.

Can I amend my order?

If you would like to change your order, please email inquiries@lairdcherry.co.za.

Where do you ship?

We offer nationwide and international shipping. For international orders, please email inquiries@lairdcherry.co.za.

What is the status of my order?

Upon placing an order, we will send you an order confirmation email. You can use your order number to track the status of the order. 

When your order has been shipped, we will send you a dispatch email notification. This will include your tracking number and a link to track your parcel.

What sizes do you offer?

Amanda Laird Cherry sizes range from 30-46, depending on the garment. ALCA offers garments from an XXS-XXL, depending on the garment. All products will state the size curve available. 

How do I ensure I order the correct size?

We have created a sizing chart for Amanda Laird Cherry and ALCA to assist you with sizing – click here to see the chart.

Can I Return and Exchange?

Yes, click here to view our exchange, return and refund policy. 

Please be advised that only purchases made on this website (https://amandalairdcherry.co/) can be submitted for exchange/returns.  

What are your operating hours?

Our staff are in the studio from 8 a.m. to 4:15 p.m. Monday to Thursday and 8 a.m. to 3:00 p.m. on Fridays. Our website does not close, so feel free to shop 24 hours a day. 

How do I become an ALC model? 

For all campaigns and e-commerce shoots, we hire models through agencies. If you are currently signed to an agency, you can send your Z-card/composition card to inquiries@lairdcherry.co.za, and we will advise you further.

Does Amanda Laird Cherry Apparel do customisations? 

Regrettably, our studio is currently at capacity, and we are unable to customise garments- we can only offer the garments that are available on our website.  

Are your garments locally made?

Amanda Laird Cherry and ALCA garments are all made locally in Durban, South Africa. 

Get in touch

Have questions about your order, or a general enquiry?